Your satisfaction matters. Learn about our return, cancellation, and refund process for a seamless experience.
Effective Date: 25 August, 2026
Company Name: Amit Mulani and Team Pvt. Ltd.
This Refund & Cancellation Policy applies to digital courses purchased from Amit Mulani & Team Private Limited through our website or Android application.
Because our courses are digital educational services and access is provided immediately after successful payment, course purchases are generally non-refundable and cannot ordinarily be cancelled after successful payment.
By completing a purchase, the customer acknowledges that course access may be activated immediately.
This policy is subject to applicable consumer and other statutory rights.
Once payment has been successfully completed and the course has been activated, the customer cannot ordinarily cancel the purchase.
Examples of reasons that do not ordinarily qualify for cancellation/refund include:
If a customer accidentally purchases the wrong course, the Company may approve one course transfer, subject to administrative approval.
If the replacement course is more expensive, the customer must pay the difference.
If the replacement course is less expensive, the applicable difference may be refunded.
No additional transfer will ordinarily be provided.
If a customer is charged twice for the same course due to an accidental duplicate transaction, the duplicate payment may be refunded after verification.
The Company may request transaction details or other information reasonably necessary to verify the duplicate payment.
If payment has been successfully received but course access is not automatically activated due to a technical or payment-system issue, the Company will verify the transaction.
Once the payment is confirmed, the Company may manually activate the customer's course access.
If a material technical issue prevents access to a purchased course, the Company will make reasonable efforts to restore access.
Where appropriate, the Company may extend the course validity period to compensate for the affected period.
A temporary technical issue does not automatically create a right to monetary refund.
Customers are requested to contact our support team before initiating a payment dispute or chargeback where the issue can reasonably be resolved directly.
If a chargeback is initiated, the Company may suspend course access while the transaction is investigated.
If the payment is reversed or determined to be unauthorized, the Company may continue the suspension or terminate the account.
The Company may cancel an order for reasons including:
Any refund resulting from Company-initiated cancellation will be handled according to the circumstances and applicable law.
Where a refund is approved, it will generally be processed through the original payment method or payment channel, subject to the capabilities and processing timelines of the relevant payment provider.
Email: support@amitmulaniandteam.com
Phone/WhatsApp: +91 9737694747
Customers should provide their:
Nothing in this policy is intended to exclude or restrict rights or remedies that cannot legally be excluded under applicable law.
The Consumer Protection (E-Commerce) Rules specifically address information relating to return/refund/exchange and grievance mechanisms, and e-commerce entities must comply with applicable statutory requirements.
