Privacy Policy

Your trust matters to us. Learn how we handle your personal information securely and transparently.

Effective Date: August 25, 2026
Company Name: Amit Mulani and Team Pvt. Ltd.

Introduction

Amit Mulani & Team Private Limited ("Company", "we", "us", or "our") operates its website, mobile application, online learning platform and related services through which users can purchase and access export-import education and training courses.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you use our website, Android application, services or purchase our courses.


1. Information We Collect

Depending on how you use our services, we may collect:

  • Name
  • Mobile number
  • Email address
  • WhatsApp number
  • Billing/address information
  • GSTIN and related GST/business information where provided
  • Company/business name
  • Business-related information voluntarily provided by you
  • Profile photograph, where provided
  • Course purchase information
  • Course access and progress information
  • Device information
  • Login/device identification information
  • Payment and transaction information processed through our payment service provider
  • Technical information necessary to operate and secure the platform
  • We do not ordinarily receive or store your complete card, banking or other sensitive payment credentials. Payments are processed through third-party payment service providers such as Razorpay, subject to their applicable terms and privacy practices.


2. How We Use Your Information

We may use personal information to:

  • Create and manage your account
  • Process course purchases
  • Provide access to purchased courses
  • Verify authorized devices and account access
  • Maintain the one-mobile-and-one-desktop access arrangement
  • Process approved device-change requests
  • Track course progress
  • Provide customer support
  • Process payments and maintain transaction records
  • Prevent fraud, misuse and unauthorized access
  • Investigate payment disputes and chargebacks
  • Maintain business, accounting and tax records
  • Improve our website, application and courses
  • Analyse user activity and application performance
  • Comply with applicable legal and regulatory requirements
  • Protect our rights, systems and users

3. Firebase and Analytics

Our Android application uses Firebase, including Firebase Analytics, for analysing application usage, performance and user activity.

This may involve the processing of technical and usage-related information such as device information, application interactions and other analytics information.

Such processing is used to understand how users interact with our application and to improve our services.


4. Cookies

Our current website does not intentionally use cookies for the purposes described in this Privacy Policy.

If this changes in the future, we may update this Privacy Policy and implement any notices or consent mechanisms required by applicable law.


5. Payment Processing

Course payments are processed through Razorpay or other payment infrastructure that we may use from time to time.

Payment-related information may be shared with or processed by the relevant payment service provider for:

  • Payment processing
  • Fraud prevention
  • Refund processing where applicable
  • Payment disputes
  • Chargeback handling
  • Compliance requirements

6. Sharing of Personal Information

We may disclose or provide access to personal information to:

  • Payment service providers
  • Technology and hosting/service providers
  • Analytics/service providers such as Firebase
  • Professional advisers where reasonably required
  • Government, regulatory or law-enforcement authorities where required by law
  • Parties involved in resolving fraud, payment disputes or legal matters

We do not sell personal information to third parties for their independent marketing purposes.


7. International Users and Data Processing

Our courses may be purchased by users from countries outside India.

Where required, personal information may be processed, stored or transferred across jurisdictions in connection with our service providers, technology infrastructure, payment processing or other legitimate business operations, subject to applicable law.

The DPDP Act expressly covers certain processing connected with offering goods or services to individuals in India, and our privacy practices will be updated as applicable provisions become operative.


8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

However, no electronic system or internet transmission can be guaranteed to be completely secure.


9. Data Retention

We retain personal information for as long as reasonably necessary for:

  • Providing our services
  • Maintaining course and purchase records
  • Accounting and taxation
  • Resolving disputes
  • Preventing fraud and misuse
  • Handling chargebacks
  • Complying with legal obligations
  • Protecting our legal rights

When information is no longer reasonably required, we may delete, anonymise or otherwise dispose of it in accordance with applicable law.


10. Account/Data Deletion Requests

Users may request deletion of their account and personal information by contacting:

Email: support@amitmulaniandteam.com

We may retain information that we are legally required or reasonably entitled to retain, including:

  • Invoices
  • GST/accounting records
  • Payment records
  • Chargeback/dispute records
  • Fraud-prevention records
  • Information necessary for legal claims or compliance

11. Minors

Our courses may be available to users of different age groups.

Where applicable law requires parental or guardian consent for the processing of a minor's personal data, the required consent or authorization must be obtained before the relevant processing takes place.


12. Your Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for ensuring that information submitted by you is accurate.

You must not attempt to bypass our device-security, authentication or access-control mechanisms.


13. Grievance Officer

Grievance Officer – Amit Mulani harshadbhai

Email: support@amitmulaniandteam.com
Phone/WhatsApp: +91 9727444678
Address: 515, MBC – Meridian Business Center, Lajamni Chowk, Mota Varachha, Surat, Gujarat – 394101, India

Under the E-Commerce Rules, an e-commerce entity is required to maintain a grievance mechanism and the grievance officer must acknowledge consumer grievances within 48 hours and redress them within one month.


14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated version will be published on our website with a revised "Last Updated" date.


15. Contact

Amit Mulani & Team Private Limited
CIN: U70200GJ2023PTC145373
GSTIN: 24AAZCA5254G1ZD
Email: support@amitmulaniandteam.com
Phone/WhatsApp: +91 9737694747
Address: 515, MBC-Meridian Business Center, Lajamni Chowk, Mota Varachha, Surat, Gujarat 394101

Amit Mulani and Team App
Amit Mulani and Team App
Amit Mulani and Team App
Download the app now!
Get instant access to Export-Import insights, latest trade updates, real-time news, guides, tools and expert resources – all in one app.
Scroll